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Chat.Sahayogi
Built on WhatsApp Business Platform

The WhatsApp platform for Indian SMEs that need to actually scale.

One workspace to run every customer conversation on WhatsApp — with compliance defaults that hold up to Meta review, and an audit log on every send.

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Live in under a week No setup fee Hindi + English support
S

Saanvi Crafts & Co.

Business · online

Today

Hi Priya, your order #SC-4821 has shipped via Delhivery. Tracking: DLV7K3X9A2. ETA Wed, 27 May.

10:42 AM

Thanks! Can I change the delivery address?

10:43 AM

Approved utility template · delivered in 0.9s

What your customer sees — utility template delivered and replied to

Built for the Indian SME stack — across sectors

D2C retail

Education

Clinics & wellness

B2B SaaS

Real estate

Local services

Works with your stack

Shopify

WooCommerce

Razorpay

Cashfree

Zoho CRM

HubSpot

Google Sheets

Slack

Shopify

WooCommerce

Razorpay

Cashfree

Zoho CRM

HubSpot

Google Sheets

Slack

What's live today

Templates and campaigns, built for compliance from day one.

Two surfaces, both shipped, both wired to the WhatsApp Business Platform end-to-end. The rest of the roadmap is in active development — talk to us if you need a specific capability by a specific date.

Templates

Submit, edit, and version approved templates.

Compose templates directly in the dashboard. Meta approval status surfaces within minutes. Edit + version history means you never lose an old approved template when you iterate.

  • Utility / Marketing / Authentication categories
  • Approval status updates from Meta in minutes
  • Per-template version history
app.chatwithsahayogi.in/templates

Templates · 24 approved

Message templates

  • order_shipped_v3

    Approved

    Utility

    Hi {{1}}, your order #{{2}} has been dispatched. Track at sahayogi.in/t/{{2}}

  • appointment_reminder

    Approved

    Utility

    Hi {{1}}, this is a reminder for your appointment on {{2}} at {{3}}. Reply 1 to confirm or 2 to reschedule.

  • fee_reminder_aug

    Pending

    Utility

    Hi {{1}}, the August fee installment of ₹{{2}} is due on {{3}}. Pay via the link: {{4}}

  • diwali_offer_2026

    Approved

    Marketing

    Hi {{1}}, our Diwali sale starts {{2}}. Up to 30% off across the store. Shop now: {{3}}

Campaigns

Scheduled sends that respect consent and timing.

Send to a list of opted-in contacts on an approved template — once, or scheduled. Built-in dedup prevents the same recipient getting the same campaign twice on retry. Honours opt-outs automatically across every number in your workspace.

  • Quiet-hours guard (no sends 8 PM–9 AM by default)
  • Built-in protection against duplicate sends
  • Audience filters by opt-in source and tag
app.chatwithsahayogi.in/campaigns

Campaign · Draft

Diwali offer — Mumbai cohort

Scheduled · 30 May 10:00 IST

Template

diwali_offer_2026

Marketing · Approved

Sender number

+91 91XXX 12345

Cloud API · Tier 10K

Audience

1,284 contacts

Marketing opt-in

1,284

Location: Mumbai

1,284

Last 90 days active

892

Quiet hours: 8 PM–9 AM IST (respected)

And around all of it

Contacts that respect consent. Integrations that hook into your stack. Compliance that’s not an afterthought.

The surfaces that wrap around templates and campaigns. Defaults are tuned for what Indian SMEs actually need.

Contacts that respect consent

CSV import with row-level opt-in tagging. Auto-honour STOP / DND / unsubscribe in English and major Indian languages — the same business day, every time.

DPDP Act 2023

Hooks into your stack

Trigger WhatsApp messages from your CRM, ecommerce store, accounting tool, or in-house dashboard. Your customer sees one thread; you keep the systems you already run.

Works with Shopify, Razorpay, Zoho + more

Compliance you can show Meta

Per-number quality dashboard. Downloadable audit logs. Session-health surfacing Meta’s own quality + restriction signals in real time.

Built for review-day

By the numbers

Built to scale on the official channel — no shortcuts, no shared phone numbers.

Delivery runs directly on the WhatsApp Business Platform via Meta’s Cloud API. Every send is recorded; every restriction Meta imposes on your number surfaces in your dashboard within minutes.

Meta

Tech Provider

Authorised under Meta’s BSP programme.

100%

Official channel

Cloud API only — no unofficial routes.

99.9%

Delivery target

On approved templates.

28 states

India coverage

Built for the Indian SME market end-to-end.

How we operate

Every send is template-policy-checked at the gateway. Every opt-out is honoured across the workspace the same business day. Every restriction Meta imposes on your number is surfaced in your dashboard within minutes — we do not hide signals to keep you happy.

These defaults exist because Meta’s WhatsApp Business Policy is the source of truth for what stays live on WhatsApp. Conservative defaults today protect your message volumes tomorrow.

Start the conversation

Your customers are already on WhatsApp.

Book a 20-minute call. We'll walk through your use case, the WhatsApp Business Policy fit for your industry, and the WhatsApp onboarding path. No sales theatre.

Talk to our teamExplore features

Operator covenant

  • Pattern-based monitoring only; message content stays private.
  • Opt-outs honoured the same business day, across every channel.
  • Indian data centres; deletion on request in days, not months.